Herbal Vaporizer - Warranty Information

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Warranty Information | Repair Information

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Herbal Vaporizer - Warranty & Return Information:

Warranty:

Before you use the information listed on this page please contact us to be sure that we cannot assist via email first. If you need assistance with any of our products within the allocated time of warranty and need contact information for that specific unit contact us and we can assist you.

Warranty Info	+	Product Name

info		VaporTower Vaporizers - Lifetime Warranty Heater
info		VaporBox Vaporizers Standard & Handsfree- Lifetime Warranty Heater
info		Volcano Classic Vaporizer - 3 Year Warranty
info		Volcano Digit Vaporizer - 2 Year Warranty
info		Natural Goods Standard and Digital Vaporizer - 1 Year Warranty
info		VaporCannon Vaporizers - 5 Years on Everything but the Glass
info		Easy Vape Vaporizers - 10 Year Warranty
info		Vapman Vaporizers - Lifetime due to Manufacturer Defects
info		Vaporfection Vaporizers - (see warranty info)
info		Hot Box Vaporizers -(see warranty info)
info		HerbalAire Vaporizers - (see warranty info)
info		VaporDoc Vaporizers - Lifetime Warranty
info		VM3 & VM2 Vaporizers
info		Vapolution Vaporizer - Lifetime Warranty
info		VaporGenie Vaporizer - Lifetime Warranty
info		Vapir Oxygen Mini - 90 Day Warranty
info		Vapir One 5.0 Vaporizer - 90 Day Warranty
info		Laser Stars Projector - 45 Day Warranty
Note: The Warranty Info column with bring up the warranty information details. The plus symbol will redirect you to the information and purchase page for that vaporizer.

Repairs:

Here is where we offer repairs on our VaporTower and VaporBox and related type vaporizers. If you do not see your type of repair needed please contact us.

Click Here to Visit the Repair Center

Returned Repair Packages
If for any reason you are unable to retrieve your package from our shipper and it is returned to us, we are happy to send you a refund check, less shipping charges or you may opt to have us re-deliver it to you. If you choose to have it re-delivered, you will be responsible for the return shipping charges.

Incorrect Shipping Address for Repairs
VaporStore does not assume responsibility for orders with incorrect shipping addresses. Orders with incorrect shipping addresses may be re-routed by UPS or returned to VaporStore as undeliverable. If the shipment is re-routed by UPS a $5.00 UPS charged is assessed to the billing party.

Having problems with your Product that you purchased from us? Or, need further information or support on one of our products?

For returns contact us first with the issue at hand.

There are some things that do not require the unit to be returned to us for resolution. If the unit does require us to take a look at it, together we will figure out the best way to get the unit back to us then we will provide you complete instructions for making sure your product is returned to you in a prompt secure manner. Sometimes it could be a matter of dropping it back off at the store from which you purchased it as they might have another unit to give you while we take a look at yours...

Please include your contact information, best way to reach you, what kind of product the issue is with that you have, where and when you purchased it if not from us, and include a brief description of your question or problem. We will respond in one business day at most to your email and usually within minutes.

There could be a restocking FEE up to 20% on returns.

And we do NOT accept used products back as returns.