As the number one Vaporizer company in the industry, VaporStore takes “service” to new heights by offering our customers the lowest price-match plan. We work hard to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience. We also want our customers to feel confident that VaporStore consistently offers great savings. For this reason, we offer Low (Total) Price Guarantee. If you find the identical product elsewhere, within ten days of purchase, for a lower total price (product price plus shipping and handling fee), we will match the total price or gladly refund the difference. (sale or promotional prices not included.)
** This does not include Volcano or Volcano Accessories.
You are eligible for a price-match refund if your request meets the following conditions:
- Comparisons MUST include the product price plus shipping & handling charges when calculating the competitorâ€™s total price. So, an Itemized Receipt or or Low Price must be able to be verified by us we cannot just take your word.
Our Low Price Guarantee applies only to retailers that have the identical product in-stock and the product is priced accurately.
- The Price Match does NOT apply to sales of ours or our competitors. This is for MAP retail pricing only.
- The Price Match policy does not include any auction type site like eBay.
- Total price match requests must be submitted within ten (10) days from the date of purchase at VaporStore.com.
- Please be aware that VaporStore only sells the newest models fresh out of factories, we do not accept price match for re-manufactured, re-furbished or counterfeit products.
- To request a total-price match with the current order, simply provide the competitorâ€™s total price information in the comment section in the checkout page and a link to the information.
To request a total price match after purchase, simply fax a copy of the catalog page or advertisement to:
Attn: Total Price Match Request.